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Cerro Novo Lda - Abridged Privacy Policy.

1st June 2018

Who are we?

Cerro Novo Lda is a Real Estate Agency based in Albufeira, Algarve, Portugal. We are fully licenced (AMI 860) to provide Real Estate services and have been trading as an independent, family run business since 1981.

What information do we collect and how do we use it?

Please be assured that we only collect information which allows us to deliver exemplary levels of customer experience.

We will collect anonymised data when you visit us online. As with most websites, this may tell us where you’ve visited from, what you’ve looked at and how long you’ve stayed on our site. If you do not accept our cookie policy, you will still be able to use our website, but not every feature may work correctly.

If you wish to subscribe to our marketing newsletter or wish to be kept up to date with our latest property listings you can opt-in via web, social media, by email or in person. You can opt-out at any time.

If you’ve bought or sold a property with Cerro Novo, we will retain your details on file to satisfy statutory requirements under law and also to provide our after sales service. You can write to us at any time to ask about what we hold: dpo@cerronovo.com

Cerro Novo processes data within the EEA, however we routinely utilise software which processes data outside of the EEA but is covered by the EU – US Privacy Shield.

Do we share data?

Firstly, we do not sell, market, share or send any data to anyone without permission or consent.

We have a strict internal Data Protection Policy, which outlines that data will only be used to conduct essential transactions or to improve our own business. Data will be processed by our own employees or by compliant third parties, and only when consented by yourself.

How do our Privacy Policies affect you?

Our Privacy Policies are in place to protect you when visiting us online or transacting business with ourselves. Modern day communication methods increasingly rely upon electronic communications and our Privacy Policy covers the use of these, as well as traditional methods of administration.

Our full Privacy Policy is a detailed document which outlines complete definitions and legal references relating to software used by us to deliver a personalised and efficient service. To see more, visit our website: https://www.cerronovo.com/en/privacy-detailed

If you wish to know more, unsubscribe from our services or have a complaint, please contact our Data Protection Officer at: dpo@cerronovo.com.